Return Policy

There could be certain circumstances beyond our control where you could receive a damaged / defective product or a product that is not the same as per your original order. We will replace the product to your satisfaction at no extra cost. In such circumstances, before using the product, contact us.
* goorganickfarms@gmail.com and we will get back to you.

Conditions for return:

  1. Please notify us of receipt of a Damaged / Defective product within maximum 48 hours of delivery.
  2. Products/Items should be UNUSED.
  3. Products should be returned in their original packaging along with the original price tags, labels, and invoices.
  4. It is advised that the return packets should be strongly and adequately packaged so that there is no further damage to goods in transit.

Gooraganicfarms.com Refunds Policy:

We will process the refund after receipt of the product by Gooraganicfarms.com. Refunds will be processed based on the mode of payment of the order.

  1. Orders paid by credit/ debit card will be refunded by credit back to the credit/ debit card within 10 working days and the refund will be reflected in the next statement.
  2. Orders paid by net banking accounts will be credited back to a bank account.
  3. For all other modes of payment, we will send a refund cheque. The cheque will be made in favor of the name as in the “billing name” provided at the time of placing the order.
    For orders placed through Gift Certificates / Vouchers of Gooraganicfarms.com, a refund would be provided in form of a fresh Gift Certificate / Voucher of the same value.