Shipping Policy
Effective Date: 24-12-2024

At GoOrganic Farms, we are committed to delivering your orders efficiently and securely. Please read our shipping policy carefully to understand the terms of delivery for your purchases.

Domestic Shipping

  1. Order Processing:

    • Once your order is confirmed, you will receive a confirmation email.
    • Orders are processed within 1-3 business days after payment is received, subject to product availability.

  2. Delivery Time:

    • Delivery timelines typically range between 5-10 business days depending on your location.
    • Orders containing Panchagavya products or other specialty items may experience slight delays due to their manufacturing process and availability.

  3. Shipping Charges:

    • Shipping charges are calculated based on the total weight of your order and will be displayed during checkout.
    • Free shipping may apply on orders exceeding a specific value, as per ongoing promotions.

  4. Tracking Your Order:

    • Once shipped, you will receive an email with the tracking number and carrier details. Use this information to monitor your shipment’s progress.

  5. Delays and Limitations:

    • Deliveries may occasionally be delayed due to factors beyond our control, such as weather conditions, courier service delays, or availability of products.
    • For items requiring special handling or in cases of limited supply, our team will notify you of the expected delivery timeframe.

International Shipping

  1. Availability:

    • We offer international shipping to various countries.
    • Please ensure the provided shipping address is complete and accurate to avoid delays or misdelivery.

  2. Shipping Costs:

    • Shipping fees for international orders are calculated based on weight, dimensions, and destination. The final cost will be displayed at checkout.

  3. Delivery Time:

    • International delivery may take 7-21 business days, depending on the destination and customs processing.

  4. Customs and Taxes:

    • Buyers are responsible for any customs duties, taxes, or additional charges imposed by the destination country.

  5. Restrictions:

    • Certain products may be restricted or prohibited in specific countries. Customers are advised to verify local import regulations before placing orders.

Order Issues and Returns

  1. Damaged or Incorrect Items:

    • If you receive a damaged or incorrect product, please contact us within 48 hours of delivery at [email protected].
    • Retain all packaging materials and the damaged product for review.

  2. Backorders:

    • In cases where items are out of stock, we may place the remaining order on backorder and ship available items. Customers will be notified of such instances.

General Guidelines

  • GoOrganic Farms is not liable for delays caused by natural disasters, pandemics, or unforeseen circumstances.
  • We take utmost care to pack your products securely; however, we are not responsible for damage caused during transit by the courier service.

Contact Us

For any queries regarding your order or shipping, please email us at [email protected] or use the Contact Us form on our website.

We appreciate your patience and understanding as we strive to deliver organic and sustainable products to your doorstep.